Introduction
- 36 hours per week
- Start date: ASAP
- End date: 30 June 2027
- Hybrid working
- ZZP is not allowed.
- Relocation is not possible.
Function
GenAI Engineer
Within our Conversational AI & CRM department, we build and evolve all of Rabobank’s conversational channels — including GenAI chatbots, voicebots, messaging, telephony, and video. As a GenAI Engineer, you play a pivotal role in shaping the next generation of Rabobank’s customer-facing GenAI experiences.
You combine deep hands-on expertise in Power Platform and Copilot Studio with technical leadership and architectural thinking. You guide the team in designing, building, and continuously improving our flagship GenAI-driven agent, while ensuring enterprise-grade quality, security, ALM discipline, and smooth collaboration with dependent teams across the bank.
Your Impact
• Provide technical direction for GenAI use cases, including grounding, orchestrations, safety configurations, and prompt design patterns;
• Drive adoption of best practices of prompt engineering, different prompting techniques, architecture, integration patterns, solution design, RAG systems;
• Guide and mentor other Agent Makers, supporting them in complex builds, reviews, and hands-on problem‑solving;
• Define and implement ALM strategy for Genesys AI Studio and Rabo AI assistants, ensuring reliability and repeatability across environments;
• Responsible of AI governance and testing frameworks: regression testing, LLM-as-a-judge, E2E testing;
• Collaborate closely with dependent teams to align on designs, requirements, and integration needs;
• Represent the team in stakeholder discussions, collaborating with end users and translating technical insights into business cases.
Requirements
Your Tech Stack
• Platforms: Genesys AI Studio, Azure Functions;
• AI & Orchestration: GenAI, prompt patterns, prompt chaining, agent-based automation;
• Integration: REST APIs, event-driven and legacy system integration;
• Programming language: Python;
• Cloud & CI/CD: Azure, Azure DevOps pipelines;
• Monitoring & Insights: Databricks, Power Bi.
Nice to have
• Platforms: Copilot Studio, Microsoft Power Platform, Genesys Cloud API knowledge;
• Programming language: JavaScript/TypeScript (Node.js), C#;
• Network and Security: Virtual Networks, private endpoints, firewalls, identity and access management, API security, and secrets management.
Your Profile
• You have a relevant HBO or university degree;
• 6+ years of Data Engineering, Data Science or Software Engineering, of which at least 2 years working Generative AI;
• Proven experience building or integrating with conversational AI or agent-based automation;
• Hands-on expertise building AI Assistants: generative orchestration, function calling, prompt engineering and guardrails, connector/API integrations;
• Able to coach peers, challenge designs, and elevate team-level quality;
• Agile mindset, proactive problem-solver, and excellent communicator;
• Passionate about leveraging GenAI to create intelligent, customer-centric solutions;
• You are innovative at heart – showing initiative, pushing boundaries and creating value-driven solutions;
• Strong understanding of AI governance and testing frameworks: regression testing, LLM-as-a-judge, E2E testing.
Information
Jobs A2Z-CM +31(0)20-3337629
Application
Jobs A2Z-CM +31(0)20-3337629