IT Continuity Manager DR Backup & Restore capabilities

We are looking for a passionate IT Professional to join the IT Infrastructure Department (“Platform Grid”) of ABN AMRO Clearing NL in the role of IT Continuity Manager (“Capability Owner”). The Platform Grid delivers Datacentre hosting services, Public & Private Cloud, Middleware, Database services, Networks and End User Services, Operational Resilience, Service Desk and 24*7 Operations Control.

The role of IT Continuity Manager is part of the Global IT Resilience & Recovery Block within the Platform Grid, which is responsible for IT Continuity Management, IT Disaster Recovery and Backup & Restore capabilities across APAC, EMEA, US, and LATAM.

The IT Continuity Manager will be responsible for the ownership, governance, design, implementation and continuous improvement of the Global IT Service Continuity Management (ITSCM) Capability, Standards, Processes & Controls across ABN AMRO Clearing Bank. 

Key Responsibilities 
– Own and Maintain the Global ITSCM process, standards, controls and governance framework
– Design and maintain IT Service Continuity Templates
– Monitoring & Report on IT Service Continuity Capability Compliance, KPI/KRIs for Risk / Audit oversight
– Provide guidance and expertise to Product Owners, Architects, Risk Management, Audit and Senior Leadership.
– Support regulatory compliance, audit and operational resilience activities
– Promote awareness, training and adoption of IT Continuity Management practices 
– This position is located at our Amsterdam Office and requires a minimum of 3 days per week onsite

With the following results (SMART)         
– Ensure IT Service Continuity Management (ITSCM) Policies & Standards, Processes and Templates are maintained, reviewed and aligned with Regulatory and AAB organisational requirements on an annual basis
– Ensure IT Service Continuity documentation is maintained, reviewed & up to date
– Ensure Recovery Capabilities support AACB Business Continuity requirements and meet agreed service recovery objectives
– Monitor, control and report on completion of Service Continuity & IT Disaster Recovery Testing programs globally
– Ensure Testing Results, lessons learned, Risks & Issues and remediation activities are documented, tracked and reported 
– Ensure Management reporting provides clear visibility of the IT Continuity capability, compliance and risk exposure (KPI/KRIs)
– Mature ITSCM capability continuously through lessons learned, regulatory developments and industry best practices
– Product and Platform teams receive guidance, training and support to embed IT Continuity Management requirements within their services.
– Strong collaboration is maintained with Risk Management, BCM, Information Security, Audit and IT leadership functions